top of page

 Privacy Policy

​​

1. Introduction

Billy’s Resort (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a stay, communicate with us, or use any services associated with Billy’s Resort.

By accessing our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information directly from you, including:

  • Full name

  • Email address

  • Phone number

  • Billing and payment information

  • Reservation details (dates, number of guests, preferences)

  • Government-issued ID (if required for verification)

  • Any information you voluntarily provide during communication

2.2 Information Automatically Collected

When you visit our website or booking pages, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed and time spent

  • Referring website or link

2.3 Information from Third‑Party Booking Platforms

If you book through Airbnb, Vrbo, Booking.com, or similar platforms, we may receive:

  • Profile information

  • Reservation history

  • Communication logs

  • Payment confirmation details

These platforms have their own privacy policies, which govern how they handle your data.

2.4 Communication Data

We collect information related to:

  • SMS/text messages

  • Email correspondence

  • Customer service interactions

  • Support requests

3. How We Use Your Information

We use your information to:

  • Process and manage reservations

  • Provide check‑in instructions, door codes, and property details

  • Communicate updates, reminders, and support messages

  • Improve our website and guest experience

  • Enhance security and prevent fraud

  • Comply with legal obligations

  • Send promotional messages (only with your consent)

4. SMS/Text Messaging Privacy

Billy’s Resort uses SMS messaging to deliver reservation updates and guest support.

By opting in, you consent to:

  • Receiving text messages related to your stay

  • Data collection necessary for message delivery

  • Occasional promotional messages (if applicable)

  • “We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers (e.g., carriers, messaging platforms) to operate our SMS program. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.”

​

You may opt out at any time by replying STOP. Message and data rates may apply.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Personalize your experience

  • Analyze traffic and usage patterns

You may disable cookies in your browser settings, but certain features may not work properly.

6. How We Share Your Information

6.1 Service Providers

We may share information with trusted third parties who assist with:

  • Payment processing

  • SMS messaging services

  • Website hosting

  • Security and analytics

  • Customer support

These providers are required to protect your information.

6.2 Legal Compliance

We may disclose information when required to:

  • Comply with laws or regulations

  • Respond to subpoenas or court orders

  • Assist law enforcement

6.3 Business Transfers

If Billy’s Resort undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

6.4 No Selling of Personal Data

We do not sell, rent, or trade your personal information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

  • Request a copy of your stored data

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Billy’s Resort does not knowingly collect personal information from children. The property is adults only. If such information is discovered, it will be deleted promptly.

10. Third‑Party Links

Our website or communications may contain links to third‑party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised “Effective Date.” Continued use of our services indicates acceptance of the updated policy.

12. Contact Information

For questions or requests regarding this Privacy Policy, contact:

Billy’s Resort Wilton Manors, Florida

Email: billysresortwiltonmanors@gmail.com

Phone: 954-953-5426

Effective Date

August 5, 2026

bottom of page